Solutions Connect
Training and Development in Kleinmond

Resolve Encounter Consulting, the leadership development company within the Resolve Group, subcontracted Solutions Connect to run a practical customer relations management programme for customer service agents within the City of Johannesburg.
Solutions Connect assisted us to meet with clients to understand and meet their specific needs, develop and update course material, facilitate training and to evaluate course contents to ensure it meets market requirements.We appreciate the technical know how and level of professionalism of Solutions Connect.

Many years’ experience as specialist HR and IR consultants, means we’re also ideally placed to help you with strategic solutions for key business challenges. In addition, we offer a complete HR services outsourcing solution. At Solutions Connect Africa we appreciate that no two businesses are the same, which is why we start the journey by getting to grips with your business through understanding your culture, your unique challenges and specific requirements. We turn mere knowledge sharing into active knowledge acquisition through the extensive use of project work and role play. Our training solutions are practical, context-based and immediately applicable in the workplace. Our training modules can be designed to complement and integrate with any existing training you have, or we can design specific unique solutions to address your particular needs taking into account your business and our rich and diverse cultural heritage. Years of multi-sector experience, a trusted partner provider network and a vast range of world-class training solutions means Solutions Connect Africa is at the forefront of performance enhancing training and consulting. Established in 2009, Cape-based Solutions Connect Africa provides leading training and development as well as human resource consulting services to businesses in South Africa and further afield. In addition to our direct service offering to business, Solutions Connect Africa also actively supports other service providers in the field on large projects, working with them to customise their training material and doing training on their behalf. Level 4 BEE accredited, Solutions Connect became Solutions Connect Training and Consulting Africa in 2016 to reflect both our growing service offering and expanding presence in Africa. With our solid background and proven track record in the fields of human resources as well as management and business consulting, Solutions Connect Africa is ideally positioned to help you harness the power of your core asset. Leveraging proven methodologies and best-practice tools to give you the results you want. Our valued network of specialist partners enables us to offer you a wide range of flexible, innovative consulting solutions.